Academic Profile - Birgitta March

Lecturer Tourism & Hospitality Management

Biography

Birgitta is a Lecturer in the Faculty of Higher Education with over twenty years of experience in tourism management education. Her academic and professional teaching experience spans Australia, TimorLeste, and NEOM in Saudi Arabia, demonstrating a strong international and cross-cultural perspective. She specialises in tourism and tour guiding education and has contributed to scholarly publications in this field. 

In addition to her academic appointments, Birgitta has maintained active engagement with the tourism industry as a small business tour operator and multilingual tour guide. She is also the lead content developer for Tour Guides Australia’s micro-credential course, a Queensland Government-sponsored program that has been delivered successfully for more than two years. 

Birgitta is currently undertaking a PhD focusing on Bridging the Disconnect Between Victorian TAFE Tourism Training and Indigenous Communities. Her personal interests centre on travelling to community-based, responsible, and sustainable tourism destinations.

Birgitta is a polyglot, fluent in five languages. 

Qualifications

• Current PhD student (University of Queensland) 
• Master of Philosophy-Major Research Thesis (William Angliss Institute) 
• Graduate Certificate Higher Education (Deakin University) 
• Business Interpreter (PIHO, Belgium) 

Areas of Expertise  - Industry experience

• Tour guide training: lead content writer of micro credential courses in Australia and overseas 
• Previous small business owner: running a tour business 
• Lead content writer and lead trainer for TGA (Tour Guides Australia).  
• RAP Committee member, William Angliss Institute 

Areas of Expertise  - Research and Scholarship 

• Tour guiding 
• Indigenous pedagogy 

Teaching Responsibilities

• Tourism studies and tourism management (Bachelor level).  
• Tourism and Hospitality Leadership (MBA level) 
• Event studies and event management (Bachelor level) 

Contact Details

E: birgitta.march@angliss.edu.au

List of publications

• March, Birgitta. "Giving voice to Australian professional tour guides: Perspectives of their challenges & expectations." (2022).
• March, Birgitta E. Mrs; Williams, Kim Dr; and Winter, Caroline Dr (2023) "Giving Voice to Australia’s Professional Tour Guides: Perspectives of their Social Identity," International Journal of Tour Guiding Research: Vol. 4: Iss. 1, Article 1. doi: https://doi.org/10.21427/YHSZ-WW27.  Available at: https://arrow.tudublin.ie/ijtgr/vol4/iss1/1
• March, B. (2024). Preliminary investigation into the integration of Indigenous epistemologies in higher education tourism curricula. In  CAUTHE 2024 Conference Proceedings: Diverse Voices: Creating Change in Tourism, Hospitality and Events. Council for Australian University Tourism and Hospitality Education. https://search.informit.org/doi/10.3316/informit.T2024052100031501522165299 

Teaching Recommendations 

• A4, 2025: Finalist in the Teaching Excellence Award (with S. Bawden, Koorie Support Officer) focusing on Two-Eyed seeing in Higher Education.